FAQ

What are your business hours?

We are open 8:30am-5:00pm, Monday to Friday. For up to date information, follow us on Instagram or like us on Facebook.

How do I know which product is right for me?

Come in and visit us at our showroom at 323 Devon Street East, New Plymouth and we can have a chat about your communication needs and find the right product for you. Alternatively, you can call our customer service team on 06 759 8999, or email enquiries@mccomms.co.nz as we are always happy to help.

What brands do you stock?

We have many brand suppliers for our products including Motorola Solutions, Tait Communications, ICOM, Unify, GME and Uniden, among others.

What industries are these products suitable for?

We provide products and services to businesses within many different industries including, but not limited to:
– Petrochemical
– Agriculture
– Transport
– Security
– Maritime
– Utilities
– Events/Hospitality
– Retail
There is no limit to the uses for our telecommunications products, contact us today and we can match your business needs to the right products that will get the job done.

How long can I hire products for?

We can offer RT or Phone System Rentals either on a daily, weekly or monthly basis. We also offer Satellite Phone rentals if that is of more interest to you. Our newest rental program is for Video Surveillance Camera Systems, and we can offer these kits as rentals for 12, 24, or 36 months fixed term.

What if I have a problem with my RT?

Give us a call on 06 759 8999 or bring it in to us at 323 Devon Street East, New Plymouth and we’ll see what we can do to help. We always aim to provide a ‘Total Communications Solution‘ and seek to combat any issues wherever possible. Our technicians are highly skilled in Telecommunication product usage and repairs.

What are the benefits of using RTs over Mobile Phones?

Two-way RTs will work as normal, even if cell towers are out of commission or range*, making them an ideal communication device for many businesses in New Zealand. There are many benefits, including:
– Long lasting battery life
– Durability in harsh environments
– High quality audio
– Additional features including Messaging, GPS tracking, Emergency Alerts and other functions are dependent on model.

*Please note, we also offer Cellular Signal Boosters to increase the range of your cell service if you are using mobile phones at home, while camping, on the road or on the sea.